Returns & Exchanges
At NAR Cannabis, we prioritize your satisfaction and safety; while most cannabis sales are final due to state regulations, we offer exchanges or store credit for defective hardware or incorrect orders within 14 days of purchase.
Return Process
- 1.Verify Eligibility
Ensure your item is unopened and in its original packaging, or identify the specific mechanical defect for hardware items like vape batteries.
- 2.Gather Documentation
Locate your original printed receipt or digital order confirmation, as proof of purchase is required for all return or exchange processing.
- 3.Visit Our Store
Bring the product and your valid government-issued photo ID to the NAR Cannabis retail location where the original transaction occurred.
- 4.Consult a Specialist
Speak with a lead budtender or manager who will inspect the item and finalize your exchange or issue store credit according to compliance standards.